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Resource Management Services, Inc. is proud to bring you
Collection and Recovery SolutionsSM2014 Conference!
Challenges and Opportunities in a Changing World

This content rich educational conference gives the techniques, strategies and resources for maximizing collection and recovery outcomes. Our goal is to enrich the intensity of the conference for the exhibitor, attendee and sponsor alike with an unparalleled learning experience. This is an exclusive gathering of industry professionals like none other!

Senior-level creditors involved in collection, recovery operations, compliance, risk, and strategy are invited to attend this exclusive meeting. Registrations will be accepted on a first-come, first-served basis. If you are a senior level creditor involved in collection and recovery, and are interested in receiving an invitation, please contact us at (562) 906-1101 or E-Mail: Entirely creditor-focused, with exciting presentations by leading creditors. Round table sessions for in-depth peer networking and best practices discussions are just part of an exciting agenda.

The creditor registration fee includes all conference general sessions, conference materials, meals, receptions, admission to the exhibit hall and networking events. In addition, creditors can enjoy the Cyber Cafe and Gourmet Coffee Bar throughout the event. Finally, all creditors are eligible for Friday's laptop drawing and are entered automatically (must be present to win). All registered attendees may book hotel rooms under the CRS2014 room block rate.

Industry vendors are limited, if you would like to attend CRS2014 and your company is not a first party issuer (creditor) please contact us at (562) 906-1101 or E-Mail: Include your company name, the services and/or products you provide and a CRS representative will contact you shortly.

The dress code is business casual. Be comfortable while learning new trends and networking with other attendees. Choose your shoes carefully because you may do a lot of walking. Receptions, Four Seasons style, don't require a tie or jacket, but many elect to wear one or both.

Thursday’s keynote is a message of the simple yet profound, easy to understand, and difficult to enliven truths about serving and captivating the hearts of customers – winning in business.

Larry’s wisdom and consumer insights were recently on display during the FTC / CFPB Roundtable in Washington DC. He has an uncanny ability to simplify the complex, clarify the opportunities and politely challenge the most sage among us. Larry will share consumer experience ideas and operating practices that will help you successfully navigate the most transformative period the debt collection industry has ever seen. Larry will also bring you current news from Washington DC related to CFPB collection rulemaking activities. More...
The cost of collecting, storing and processing borrower data is cheaper and more accessible than ever before. In this interactive session, we will explore the art and science of collecting and analyzing that data to generate actionable insights for your business. Participants will learn new techniques to collect data; new ways to store and manage data; and new algorithms to analyze data. Success over the next decade will require that companies successfully combine both existing wisdom with new insights. More...
Keeping up-to-date with Washington, and the regulatory and legislative changes that affect our world can be a complex, and often difficult task. With Bob Belair and Stuart Pratt on the job, however, this can be less painful. Their insights into the complex issues, the changes, and the contemplated changes have been well appreciated at past events, and we're especially pleased to have these two industry leaders returning to share their ideas and knowledge on the current regulatory and legislative trends, and what to expect from Washington. This year, they will also discuss credit bureau reporting and disputes, OCC guidelines, data accuracy and privacy too! More...
Ever find it difficult to keep up with the fast pace of changes in our industry? This session will provide an overview of the latest strategies, concepts, product launches and services available. Sometimes what's old is new again, and in contrast, hear about technology advances and service offerings that may change the way we work. More...

Wednesday - May 7, 2014 - 1:00 PM - 4:00 PM

Located in the Beach Bungalows at Mandalay Beach. Pool attire recommended. Wear your trendy bathing suit, cute cover-up, sunglasses, and flip-flops. Shorts are stylish too. No ties or slacks needed at the beach. This is a casual event.

Need some answers? Go to faq.html, email us at: or call us at 562-906-1101

Resource Management Services, Inc. is sensitive to anti-trust concerns, and is working with Mr. Oscar Marquis of Oscar Marquis & Associates who will be present throughout the event to help avoid potential anti-trust issues.

This service is being provided as an accommodation to the attendees at the Collection and Recovery Solutions conference to assist with anti-trust issues. For further information, see our Anti-Trust link under Other Information menu tab.

Collection and Recovery Solutions 2014 is an invitation only event, with a limited number of vendors participating as exhibitors and sponsors. Registered exhibitors and sponsors can be identified by their OFFICIAL SPONSOR or OFFICIAL EXHIBITOR logo.



In addition to the quality speakers in our main conference sessions, the Creditors Roundtables on Friday morning give the attendee the opportunity to choose three different Roundtable sessions to join. This allows the attendee to discuss and explore issues of importance from a variety of collection and recovery topics with the discussions led by an industry peer with knowledge specific to the topic. This is an excellent peer networking opportunity in an informal roundtable setting.


The Auto Finance Peer Group break out session facilitated by Kelli Edmonds of Chase Auto Finance, provides auto creditors the opportunity to meet with industry peers to discuss auto recovery issues, challenges and best practices.

Recovery Management Network (RMN) is a unique networking organization strictly for creditors, providing collection and recovery professionals with the peer contact, resources and information they need to succeed in their jobs.

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CRS and Collection and Recovery Solutions are service marks of Resource Management Services, Inc.
10440 Pioneer Blvd. #2, Santa Fe Springs, CA 90670. Contact 562-906-1101 if there are any questions.